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Claims Submission

Death Claims

Please select the claim information you need


Complete relevant forms

Part I: to be completed and signed by claimant
Part II: to be completed and signed by attending Doctor with chop

Download "Death Claim Form"

Gather the required documents
  1. Death Certificate
  2. Deceased ID
  3. Beneficiary ID
  4. Proof of relationship between insured and beneficiary
  5. Self-Certification Form for Tax Residency

* Clamimant may be requested to provide additional information in certain circumstances to process the claim.

Submit claim with relevant documents

In Person:

  1. Customer Service Centres
  2. Bank of China (Hong Kong) Branch

By Mail:

13/F, 1111 King's Road, Taikoo Shing, Hong Kong


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