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24 Hours Emergency Assistance Services

24-Hour Emergency Hotline (852) 2861 9286

24-hour worldwide emergency services are offered by Europ Assistance Hong Kong Limited. You may obtain assistance anywhere globally by calling the 24-Hour Emergency Hotline.


Emergency Medical Support

  • Medical Advice – Evaluation and Referral
  • Medical Evacuation
  • Repatriation After Treatment
  • Deposit Guaranteeing of Hospital Admission
  • Medical Monitoring
  • Hotel Room Accommodation for Convalescence
  • Compassionate Visit
  • Overseas Travel Support

Oversea Travel Support

  • Unexpected Return to the Country of Residence
  • Emergency Rerouting Arrangement
  • Assistance on Loss of Travelling Document
  • Luggage Retrieval
  • Traval Information

Other Support

  • Return of Unattended Child(ren) to country of Residence
  • Legal referral 
  • Repatriation of Mortal Remains / Ashes