This section sets out the terms and conditions of using this website of BOC Group Life Assurance Company Limited ("BOC Life"). By accessing this website, you acknowledge your consent to the following terms and conditions without limitation or qualification. Please read these terms and conditions carefully before using this website. These terms and conditions may be revised at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current terms and conditions to which you are bound.
Governing Law and Jurisdiction
The material and information contained in this website, relating to Hong Kong Special Administrative Region ("HKSAR"), is directed at and restricted to individuals resident in or entities having a place of business in HKSAR. No content in this website should be regarded as an offer or solicitation by BOC Life to sell any product or provide any service in any country to any person where it is unlawful for BOC Life to make such offer or solicitation to such person in such country.
By accessing or using this website, you shall be deemed to agree that the laws of HKSAR, including without limitation the provisions of Electronic Transactions Ordinance (Cap. 553), shall govern such access and the provision of any services offered through this website; and you shall be deemed to agree to submit irrevocably to the jurisdiction of the courts of HKSAR.
To the fullest extent permissible pursuant to applicable law, (1) the materials on this website are provided "as is" and without warranties of any kind either expressed or implied and BOC Life and any of its group companies and affiliated companies disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose; (2) BOC Life and any of its group companies and affiliated companies do not warrant that the website or the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components; and (3) BOC Life and any of its group companies and affiliated companies do not warrant or make any representations regarding the use or the results of the use of the materials on this website in terms of their correctness, accuracy, reliability, or otherwise. The information and descriptions contained herein are not necessarily intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general informational purposes. For complete details please refer to the actual policy or the relevant product or services agreement.
This website may be linked to other websites which are not maintained by BOC Life and any of its group companies and affiliated companies. BOC Life and any of its group companies and affiliated companies are not responsible for the content of those websites. The inclusion of any link to such websites does not imply approval of or endorsement by BOC Life and any of its group companies and affiliated companies of the websites or the content thereof. You acknowledge and agree that you access such websites at your own risk.
BOC Life and any of its group companies and affiliated companies make no warranties or representations as to the accuracy of the content of this website. BOC Life and any of its group companies and affiliated companies accept no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential loss or damage) from your use/access to this website, howsoever arising, including any loss, damage or expense arising from, but not limited to, any defect, error, imperfection, fault, mistake or inaccuracy of or in connection with this website, its contents or associated services, or due to any unavailability of this website or any part thereof or any contents or associated services.
Transactions over the Internet
Transactions conducted through the internet may be subject to interruption, blackout, delay or error. BOC Life shall not be responsible for any loss of accuracy or timeliness of any messages sent or transactions conducted through this website arising from or in relation to any malfunctions in communication facilities that are out of the control of BOC Life.
BOC Life does not warrant the absence of delays, failures, errors, omissions or loss in respect of any information transmitted through this website. BOC Life does not guarantee any of the following: a) no viruses or other contaminating or destructive properties will be transmitted through this website; or b) no damage will occur to any computer system connecting to this website. Users of this website shall have sole responsibility in protecting and backing up their data and/or equipment; and in taking any precautionary measures against computer viruses or other contaminating or destructive properties as they think appropriate and necessary.
Copyright and Trademarks
BOC Life and other parties own the trademarks, logos and service marks displayed on this website. These may not be used without the written permission of BOC Life or the party owning these.
Materials on this site are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without BOC Life's prior written consent.
Inconsistency in Wordings
Chinese version of these terms & conditions is for reference only. In case of inconsistency of meaning between the English and Chinese versions of these terms & conditions, the original English text shall prevail.
Important Notice for using Chatbot service and Live Chat service
Chatbot service is a virtual assistant, it is a software, making use of Artificial Intelligence and programming, while Live Chat service is provided by the Customer Service team of BOC Group Life Assurance Company Limited (“BOC Life”). The services will provide answers to your general queries about the company website and service of BOC Life on this platform. You can interact with the virtual assistant and our Customer Service team in simple complete sentences to acquire relevant information. Use of Chatbot service and Live Chat service does not induce any fees and charges.
The information provided for general enquiries is for reference only and does not constitute any offer for any insurance products or services and is not intended to provide insurance opinion or advice.
BOC Life will not request personal information from you. Please do not leave any personal data on this platform. For policy specific queries, please contact our Customer Service Hotline at (852) 2860 0688.
In case of disruption to this platform, please contact our Customer Service Hotline at (852) 2860 0688 or email us at firstname.lastname@example.org.