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BOC Life Easy Chat lands on WhatsApp business platform

BOC Life Easy Chat lands on WhatsApp business platform

In striving for continuous improvement of customer service, BOC Life took the lead to activate an official account on WhatsApp business platform in March 2020.  This new initiative provides 24-hour policy enquiry services through Easy Chat, an AI chatbot, for customers to have more superior e-service experience.

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Fully Support “2020 Walk for Millions” by the Community Chest

Fully Support “2020 Walk for Millions” by the Community Chest

BOC Life has long been dedicated to charitable activities, showing our care for the needy. Representing the company, our staff and their family and friends participated in the “Hong Kong & Kowloon Walk for Millions” on 5 January (Sunday), raising donation for NGOs focusing on family and child welfare services. Wilson Tang, our Chief Executive, led our volunteer team and acted as one of the officiating guests of the Walk.

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BOC Life title sponsors HKPL for sixth consecutive year

BOC Life title sponsors HKPL for sixth consecutive year

BOC Life has been the title sponsor of Hong Kong Premier League (“HKPL”) for the sixth consecutive season, with an aim to promoting local football development and enlisting more support from the Hong Kong people. The theme of new season is “Break Through”, implying all players to embrace new challenges, push past limits and shine on the yard.

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Enhanced WeChat binding service now available

Enhanced WeChat binding service now available

We always put customers first and serve them with heart.  For better customer experience, we have our new WeChat binding service debuted in early May this year.  Once activated the eService on our WeChat platform, customers can access policy details and receive notifications anytime, anywhere.  With this new service, handling policy matters cannot be easier.

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