Claims Submission
Hospital Claims
Please select the claim information you need
Complete relevant forms
Part I: to be completed and signed by insured and claimant
Part II: to be completed and signed by attending Doctor with chop
Simple and FastMake a claim online
How to submit e-Claims?
Easy Guide of e-Claims submission
or
Download "Hospital Claim Form"
Download "SmartViva Flexi VHIS Hospital Claim Form"
Gather the required documents
- Medical bills and receipts
- Discharge Summary
- Laboratory reports
- Copy of settlement advice from another insurance providers (if any)
Submit claim with relevant documents
In Person:
By Mail:
13/F, 1111 King's Road, Taikoo Shing, Hong Kong