Accident Claims

Part I: to be completed and signed by insured and claimant
Part II: to be completed and signed by attending Doctor with chop

Simple and FastMake a claim online

How to submit e-Claims? 
Easy Guide of e-Claims submission
 

or

Download "Accident Claim Form" 

Use "FPS" for claim payment settlement  

1. Medical bills and receipts
2. Discharge Summary
3. Laboratory reports 
4. Sick leave certificate with clear diagnosis

* Claimant may be requested to provide additional information in certain circumstances to process the claim

In Person:

1. Customer Service Centres
2. Bank of China (Hong Kong) Branch

By Mail:

13/F, 1111 King's Road, Taikoo Shing, Hong Kong