Skip to main content

One stop eService platform

Access your policy details anytime, anywhere

Help and Support

Service Philosophy

Service Philosophy

We always treasure our relationship with you and strive to meet your different needs. We do our best in handling every application and inquiry, offering efficiency and reliability. 

How may we help?



WeChat Binding

Enjoy our WeChat Binding Service by following a few simple steps to bind your policy(ies), then you can check your policy details any time, anywhere, and receive electronic notification via WeChat.  

Learn more 

Call Us

Call Us

Hong Kong: +852 2860 0688

Learn more

Online Service

Online Chat

We offer online instant chat service. 

Chat now


Customer Services Center

Customer Services Centre

We open customer services centre in core area. 

Learn more

Feedback and Appreciation 

We uphold our customer centricity culture at all times and we treasure our relationship with you. Appreciation from you would affirm our quality and give us encouragement. Your recognition to our staff’s excellent services is welcomed.

Share your experience

Exchange Rate

Browse the policy currency exchange rate

Financial Information

Prices of Investment Choices, Underlying Funds Information, Introduction of Participating Insurance Plans, Philosophy in Deciding Dividends, Dividend Fulfillment Ratios and Crediting Interest Rate of Universal Life Policies