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Help and Support

Service Philosophy

Service Philosophy

We always treasure our relationship with you and strive to meet your different needs. We do our best in handling every application and inquiry, offering efficiency and reliability. 

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WeChat Binding

Enjoy our WeChat Binding Service by following a few simple steps to bind your policy(ies), then you can check your policy details any time, anywhere, and receive electronic notification via WeChat.  

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Call Us

Call Us

Hong Kong: +852 2860 0688

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Online Service

Online Chat

We offer online instant chat service. 

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Customer Services Center

Customer Services Centre

We open customer services centre in core area. 

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Feedback and Appreciation 

We uphold our customer centricity culture at all times and we treasure our relationship with you. Appreciation from you would affirm our quality and give us encouragement. Your recognition to our staff’s excellent services is welcomed.

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Exchange Rate

Browse the policy currency exchange rate

Philosophy in Deciding Dividends

Browse the fulfillment ratio of participating insurance products