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Claims Submission

Critical Illness Claims

Please select the claim information you need


Complete relevant forms

Part I: to be completed and signed by insured and claimant
Part II: to be completed and signed by attending Doctor with chop

claimsSimple and FastMake a claim online

How to submit e-Claims? 
Easy Guide of e-Claims submission


Download "Critical Illness Claim Form"

Gather the required documents
  1. Pathological report
  2. Laboratory reports 
Submit claim with relevant documents

In Person:

  1. Customer Service Centres
  2. Bank of China (Hong Kong) Branch

By Mail:

13/F, 1111 King's Road, Taikoo Shing, Hong Kong


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