Skip to main content

One stop eService platform

Access your policy details anytime, anywhere

Policy Management

Change of Beneficiary

form
集齊所需文件

If new beneficiary(ies) is/are an incorporation, please submit copy of "Certificate of Incorporation" and "Business Registration Certificate". (except charitable institutions listed on Inland Revenue Department.

For direct marketing products , please submit certified true copy of identity document of policy owner.

form
Submit forms with relevant documents

In Person:

  1. Customer Service Centres
  2. Bank of China (Hong Kong) Branch

By Mail:

13/F, Cityplaza One, 1111 King's Road, Taikoo Shing, Hong Kong

Please note all application forms should be delivered to us within 30 days of the signing date. We may reach you for additional supporting document while processing your application. You will receive notification from us according to the communication channel you have chosen.

You may also submit your policy management request via online banking

 

WeChat Binding

Enjoy our WeChat Binding Service by following a few simple steps to bind your policy(ies), then you can check your policy details anytime, anywhere, and receive electronic notification via WeChat. 
 

Learn more

 

FAQs

Browse for relevant questions and solutions