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Claims Submission

Hosipital Claims

Please select the claim information you need

 

form
Complete relevant forms

Part I: to be completed and signed by insured and claimant
Part II: to be completed and signed by attending Doctor with chop

claimsSimple and FastMake a claim online
or

Download "Hospital Claim Form" 

Use "FPS" for claim payment settlement  FPS

form
Gather the required documents
  1. Medical bills and receipts
  2. Discharge Summary
  3. Laboratory reports 
  4. Copy of settlement advice from another insurance providers (if any)
form
Submit claim with relevant documents

In Person:

  1. Customer Service Centres
  2. Bank of China (Hong Kong) Branch

By Mail:

13/F, Cityplaza One, 1111 King's Road, Taikoo Shing, Hong Kong

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Easy Claim

With no extra application process, customers can simply make a online declaration for making a claim and having approval instantly, which saves time spent on filling out the form and delivery. 
* terms and condition apply

Learn more

 

eclaim

Easy Claim

With no extra application process, customers can simply make a online declaration for making a claim and having approval instantly, which saves time spent on filling out the form and delivery. 
* terms and condition apply

Learn more

FAQs

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