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Payment Methods

Important Notes:

  1. BOC Life does not authorize any licensed insurance intermediaries to collect premium on behalf of the Company, all premiums should be paid directly to BOC Life by the policy owner, the insured, or the beneficiary. Please DO NOT make premium payments to any licensed insurance intermediaries.

  2. For renewal premiums payments by credit card, the cardholder must be the policy owner. This payment method is only applicable to designated products that accept credit card payments.

  3. Please allow at least 3 working days to receive payment confirmation. We reserve the right to request customers to submit additional proof of payment.

  4. If you need to send the original or copy of the payment receipt to our company, you can mail it to BOC Life - Policy Administration Department (Mailing Address: 13/F, 1111 King's Road, Taikoo Shing, Hong Kong) or email it to cs@boclife.com.hk with your policy number and policy owner's name indicated.

  5. No payment receipts will be issued.

  6. Only payments in HKD or the policy currency are accepted for all policies. If you wish to pay the renewal premium in HKD for policies in currencies other than HKD, please click here to check the latest exchange rates of the relevant currencies.

e-Self Service

You can settle the premium by scanning the payment QR Code (if any) printed on the payment slip of the premium notice through the "FPS" function provided by banks or designated service providers. The premium notice can be viewed/downloaded via the eService platform.

 

Payment Currency:

HKD / RMB

 

Using the "FPS" QR code:

Scan the "FPS" QR code on the premium notice

 

Notes:

"FPS" only supports transactions in HKD or RMB.

Your personal transaction limit may also be subject to a daily cap. Please contact with the relevant banks or service providers for details.

Payment Currency:

HKD

 

Merchant Code:

9119

 

Account Number:

10-digit policy number

 

Payment Methods:

  1. Call 18033 (Cantonese) or 18031 (English)
  2. Login www.ppshk.com
  3. "PPS" mobile App

Notes:

Please keep the transaction reference number for records.

You can pay your premium via the “e-Cheque Bill Payment” service on the Bank of China (Hong Kong) website.

 

Payment Currency:

HKD


Payment Method:

  1. Select "Merchant Category": Insurance or Pension Services
  2. Select "Merchant Name": BOC Group Life Assurance Company Limited
  3. Select "Bill Category"
  4. Enter "Policy Number"
  5. Upload the e-Cheque

 

Payment Currency:

HKD / RMB / USD

 

Payment Method:

You can use “Electronic Bill Presentment and Payment Service” (EBPP), or online banking payment service provided by banks to pay premiums with credit card or bank account. For details, please contact the relevant banks.

 

You can pay your premium via JETCO ATM (only applicable to renewal premium payments in HKD).

 

Payment currency:

HKD

 

Payment method:

  1. Select "Bill Payment"
  2. Select "Merchant Code Entry": 9370
  3. Enter the Two-Digit "Bill Type": 01 (for premium payment)
  4. Enter "Bill/ Account Number": Policy number
  5. Enter the payment amount in HKD

Notes:

Please allow 2 working days for the payment transfer

Bank

Payment Currency:

HKD / RMB

 

Application Method:

  1. You can log in to the eService platform > Policy Change > Change Payment Method, submit the application on the eService platform, click here to learn more
  2. You can submit the "Application For Autopay Form" and authorize us to deduct the premium from your designated HKD/RMB bank account or BOC credit card

Notes:

It takes time to process the autopay application, please allow more time for payment.

[Only applicable to Bank of China (Hong Kong) Limited, Nanyang Commercial Bank Limited, or Chiyu Banking Corporation Limited]

 

Payment currency:

HKD / RMB / USD / AUD / CAD / GBP / SGD / EUR

 

Payment method:

Bring the payment slip to the above-mentioned bank branches and transfer the payment for premium settlement

 

Notes:

If you pay the premium in AUS, CAD, EUR, GBP, or SGD through the bank, you need to submit the original or a copy of the relevant payment receipt along with proof of account holder (such as bank statement) to the company. You can mail it to BOCL - Policy Administration Department (Mailing Address: 13/F, 1111 King's Road, Taikoo Shing, Hong Kong) or email it to cs@boclife.com.hk, and indicate your policy number and the name of the policy owner in the email.

You can pay the premium by cheque depositing at the 24-hour self-service cheque deposit machines in Bank of China (Hong Kong) branches across Hong Kong Island, Kowloon and New Territories.

 

Payment currency:

HKD

 

Payment method:

  1. Write a crossed cheque payable to "BOC Group Life Assurance Company Limited" and write the policy number on the back side of the cheque
  2. Select the "Bill Payment Service" function
  3. Choose "Insurance/Service"
  4. Select "BOC Life"
  5. Enter the payment slip category (01 - Premium: HKD; 02 - Repayment of Policy Loan: HKD)
  6. Enter the payment slip number (i.e., policy number)
  7. Enter the amount
  8. Enter the contact phone number
  9. Print the customer notification

If your policy currency is in AUD, CAD, EUR, GBP, or SGD and you would like to pay the premium by telegraphic transfer, please instruct the remitting bank to send the payment details in SWIFT MT103 format to the following bank accounts. You will be responsible for all charges incurred for using telegraphic transfer to pay the premium.

 

Payment Currency:

AUD/CAD/GBP/SGD/EUR

 

Account Name:

BOC Group Life Assurance Company Limited

 

Account Number:

AUD Account: 012-875-2-201364-8

CAD Account: 012-875-2-201365-1

EUR Account: 012-875-2-201366-4

GBP Account: 012-875-2-201367-7

SGD Account: 012-875-2-201368-0

 

SWIFT Code:

BKCHHKHHXXX

 

Bank Name:

Bank of China (Hong Kong) Limited

 

Bank Address:

Bank of China Tower, 1 Garden Road, Central, Hong Kong

 

Notes:

  1. Please provide the policy number in the telegraphic transfer instruction message for identification. You are required to submit the original or a copy of the relevant payment receipt to our company. You can mail it to BOCL - Policy Administration Department (Mailing Address: 13/F, 1111 King's Road, Taikoo Shing, Hong Kong) or email it to cs@boclife.com.hk, and indicate your policy number and policy owner’s name in the email.
  2. Please verify all remittance-related information before making the transfer to ensure accuracy. The remitting bank's country may have remittance and/or transaction limits due to foreign exchange controls. Please inquire with the remitting bank. We will not be responsible for any risks, costs, or expenses incurred due to your use of telegraphic transfer (including but not limited to any errors, omissions, or delays).

Others

Payment currency:

HKD / RMB / USD

 

Payment method:

Local personal cheque should be crossed and made payable to “BOC Group Life Assurance Co. Limited", and the policy number should be written on the back of the cheque. Please send it back with the payment slip at least 5 working days before the premium due date to "PO Box 10134, Central Post Office, Hong Kong" or return it to our customer service center.

 

Notes:

Please write the policy owner's name and policy number on the back of the cheque or bank draft. You need to submit the original or a copy of the relevant payment receipt along with proof of account holder (such as a bank statement) to our company. You can mail it to BOC Life - Policy Administration Department (Mailing Address: 13/F, 1111 King's Road, Taikoo Shing, Hong Kong) or email it to cs@boclife.com.hk, and indicate your policy number and policy owner's name in the email.

Payment Currency:

HKD

 

Payment method:

You can call our customer service hotline at (852) 2860 0688 during office hours and use a credit card (Hong Kong dollars) to pay the premium for the policy.

 

Notes:

  1. Only VISA/Mastercard/UnionPay cards issued by BOC Credit Card (International) Limited are accepted.
  2. If payment paid by Hong Kong dollar credit card for a foreign currency policy, the actual exchange rate will be calculated based on the exchange rate processed by BOC Life on the day of transaction.

Payment Currency:

HKD

 

Payment Method:

You can visit our customer service center to pay the premium with a credit card.

 

Notes:

We accept VISA, Mastercard, American Express, and UnionPay cards issued by BOC Credit Card (International) Limited.

Payment Currency:

HKD

 

Payment Method:

You can visit our customer service center and pay the premium using the designated mobile payment platform (such as Apple Pay, Google Pay, etc.)

 

Notes:

  1. We do not support WeChat Pay and Alipay currently.
  2. If you have set up a default credit card for payment on the mobile payment platform, you will need to present that credit card at the time of payment.
  3. We accept VISA, Mastercard, American Express, and UnionPay cards issued by BOC Credit Card (International) Limited.