24-Hour Worldwide Emergency Assistance Services

24-Hour Emergency Hotline (852) 2861 9286

 

Europ Assistance Hong Kong Limited provides 24-hour Worldwide Emergency Assistance Services to the Insured of selected policies of BOC Group Life Assurance Company Limited. As long as connected to the Emergency Hotline, you will get this emergency services. Europ Assistance Hong Kong Limited was the first assistance company to be established in the world. Its network consists of 39 alarm centres and 8,000 agents worldwide. The services are available at any place and any time. Emergency Assistance Services provide :

 

Emergency Medical Support

  • Medical Attention, Telephone Medical Advice - Evaluation and Referral Appointment
  • Medical Evacuation
  • Repatriation After Treatment
  • Deposit Guaranteeing of Hospital Admission
  • Medical Monitoring
  • Hotel Room Accommodation for Convalescence
  • Compassionate Visit

Overseas Travel Support

  • Unexpected Return to the Country / Region of Residence
  • Emergency Rerouting Arrangements
  • Assistance on Loss of Travelling Document
  • Luggage Retrieval
  • Travel Information

Other Support

  • Return of Unattended Child(ren) to Country / Region of Residence
  • Legal Referral
  • Repatriation of Mortal Remains / Ashes

 

For details, please refer to the terms and conditions of the services.