BOC Life Mobile App

The first policy management app interfaced with mobile banking, that adopts multi-factor authentication, allowing users to complete user registration and login easily and securely via biometric authentication, BOCHK Mobile Banking, and other methods.
Policy owner can receive real-time policy notifications, view an overview of their policy status, and perform self-service policy management directly in the app, or conduct instant online inquiries.
Additionally, users can explore the latest product promotions from BOC Life and its ecosystem services within the app.

Multi-Factor Authentication – Secure and Convenient
Enjoy a simple, secure, and seamless login experience with the support of different login methods and multiple authentication.
- Biometric Login (e.g., fingerprint or facial recognition)
- Login with BOCHK Mobile Banking
- Bind device with Mobile Token Passcode

Real-time Notifications
Seamlessly receive important updates such as premium payment reminders, policy maturity notices, and policy renewal status, helping you stay on top of your policy details and the latest information from BOC Life.
- Claims application/approval result
- Policy change confirmation notice
- Premium payment alert
- Policy anniversary statement alert

Diverse Information at a Glance
An intuitive interface that allows you to easily access your personalized information.
- Policy overview
- Latest offers and promotions
- Latest news on ecosystem programs

Self-Service Management - Efficient and Simple
Enjoy a fully digital, self-service experience for efficient and convenient policy management.
- View policy details
- Submit claims instantly
- Update policy information anytime
- Flexibly manage your policy funds

Premium Deduction – Continuous Protection
Link your “Live Young" Premium Voucher to a designated policy and enjoy premium discounts while maintaining the same coverage amount.
- Deposit Premium Vouchers
- Check account balance
- Track transaction history

Comprehensive Support – Turning Complexity into Simplicity
Get access to policy-related services and information, and seek online customer service support for enquiries.
- Online application
- Medical support
- Frequently asked questions
- Exchange rate
- Useful forms download
- 24-hour emergency assistance information
