Contact Channels

General Info

Address

13/F, Cityplaza One, 1111 King's Road, Taikoo Shing, Hong Kong

Office Hours:

Monday to Friday
9:00 a.m. to 5:50 p.m.

Closed on Saturday, Sunday and Public Holiday

Tel:

(852) 2160 8800

Fax:

(852) 2866 0938

Email:

enquiry@boclife.com.hk

Customer Service

Customer Service Hotline:

(852) 2860 0688

Toll-free Long Distance Enquiry Hotlines:
(Must use a land-line phone)

Mainland of China

China Unicom: 10800 852 1859
(Applicable to China Unicom network)

China Telecom: 10800 152 1859
(Applicable to China Telecom network)


Macau

0800 908

Service Hours of Hotlines:

Monday to Friday
9:00 a.m. to 5:50 p.m.

Saturday
9:00 a.m. to 1:00 p.m.

Fax:

(852) 2522 1219

Email:

cs@boclife.com.hk

Customer Service Centre

Address :

East Hall, 1/F, Bank of China Tower, 1 Garden Road, Central, Hong Kong

Service Hours :

Monday to Friday
8:30 a.m. to 5:30 p.m.

Saturday
9:00 a.m. to 1:00 p.m.

Closed on Sunday and Public Holiday

Tel:

(852) 3556 9988

Address:

2/F, Causeway Corner, 18 Percival Street, Causeway Bay, Hong Kong

Service Hours :

Monday to Wednesday, Friday
9:00 a.m. to 6:00 p.m.

Thursday
9:00 a.m. to 8:00 p.m.

Saturday
9:00 a.m. to 1:00 p.m.

Closed on Sunday and Public Holiday

Tel:

(852) 3556 9998

Address:

10/F, North Tower, World Finance Centre, 19 Canton Road,
Tsim Sha Tsui, Kowloon

Service Hours :

Monday to Friday
9:00 a.m. to 6:00 p.m.

Saturday
9:00 a.m. to 1:00 p.m.

Closed on Sunday and Public Holiday

Tel:

(852) 3556 9960